Partner with VSHN on Managed Redis
You bring the customer relationship and application expertise: application architecture, caching strategy, data modeling, performance tuning, integration. VSHN brings 24/7 managed operations, Swiss data residency, and a 99.99% SLA. Together you deliver a complete managed Redis solution without either side building capabilities you don't have.
Why this works
Keeping Redis instances running is the product VSHN sells, not a sideline to a consulting practice. About 86% of our revenue is that recurring operation, the rest support and change requests, so there's no incentive to reach for the caching-strategy or integration work that's yours.
- No competing business model: we're paid for uptime, not for winning your architecture engagements
- One customer, one relationship on your side: VSHN operates behind it, never in front of it
- Self-service for your customers: instances come from a Kubernetes custom resource, the Servala portal or the Open Service Broker API, so your engineers' time goes into the application, not into provisioning the cache
How we collaborate
Lead Partner model. For each project, one of us is the customer's single point of contact. Who leads depends on the project, agreed per engagement. The Lead Partner drives the project, handles invoicing, and owns first-level support.
Joint delivery. You handle consulting, integration, and project management. VSHN handles infrastructure operations, monitoring, backups, and SLA. Or the other way around, depending on the project. Roles are agreed per engagement, not locked into a rigid structure.
Flexible billing. Invoice the customer together or separately, agreed per project. Both models are supported: each party invoices their share directly, or one party invoices the full amount and redistributes.
Protected relationships. No undercutting. Your customer stays your customer. Existing relationships are respected on both sides, with contractual protections for both parties.
Division of labor for Managed Redis
| Your role | VSHN's role |
|---|---|
| Application architecture | Redis instance operations |
| Caching strategy design | HA/Sentinel setup |
| Data modeling | Automated backups |
| Performance tuning | Monitoring and scaling |
| Integration and application delivery | 24/7 incident response |
Keep the client relationship. Hand over Redis.
Redis rarely gets a line of its own in a contract. It arrives as a dependency of the application you built, and from then on it is your team that gets the call when memory runs out or a failover does not happen.
In that case you lead and we stay in the background. You remain the client's single point of contact and send the invoice, and VSHN operates Redis around the clock under a contract with you.
We operate what we know. Redis has to be set up to the VSHN standard before we can run it around the clock, because the engineer who answers at 03:00 has to know the system. An existing instance is brought to that standard first.
Partners delivering Managed Redis
Our partner network is growing. If you build applications on Redis and want to offer your clients managed Redis operations handled by VSHN, let's talk.
See all VSHN partners at servala.com/partners.
Become a partner
Interested in delivering managed Redis together? Let's explore how we complement each other.
Book a partnership discovery call or start a partnership conversation.