# Redis Competence Center Switzerland

> Managed Redis on Swiss cloud infrastructure by VSHN. 24/7 operations, automated backups, up to 99.99% SLA. From CHF 60/month on cloudscale.ch and Exoscale.


In-memory data store on Swiss cloud infrastructure. 24/7 operations, up to 99.99% SLA. From CHF 60 per month.


## Pages

- [Homepage](https://www.managed-redis.ch/): Managed Redis in Switzerland – In-Memory Data Store | VSHN
- [Partner with VSHN on Managed Redis | VSHN](https://www.managed-redis.ch/partners.md)
- [Redis Sovereignty — Swiss In-Memory Hosting | VSHN](https://www.managed-redis.ch/sovereignty.md)

## Features

- **Sub-Millisecond Performance**: Redis handles millions of operations per second with multiple data structures: strings, lists, sets, sorted sets, hashes, streams, and HyperLogLog. Common use cases include caching, session management, real-time analytics, and message queuing. Your application gets fast, reliable in-memory storage without managing the infrastructure.

- **24/7 Operations by VSHN**: VSHN operates your Redis instances: monitoring, patching, upgrades, incident response, and backup management. Our ISO 27001-certified operations team provides round-the-clock coverage so your data layer is always available. Business hours support is included; 24/7 support plans are optional.

- **Digital Sovereignty & Swiss Hosting**: Managed Redis runs on Swiss cloud providers (cloudscale.ch, Exoscale), on your Enterprise Private Cloud, or on-premises infrastructure. Your data stays where you decide. VSHN is Swiss-owned with no foreign parent company, and all contracts are governed by Swiss law with no exposure to the US CLOUD Act. Redis is open source, so you are never locked in. You can change service providers or self-host at any time. Learn more in our [sovereignty assessment](/sovereignty/).

- **Self-Service on Servala**: Order managed Redis instances through Servala with automated provisioning on eight cloud providers, including Enterprise Private Cloud and on-premises. Choose between Best Effort for development workloads or Guaranteed Availability with up to 99.99% SLA for production. TLS encryption and automated backups are included with every plan.

- **High Availability & Automated Backups**: Choose 1 or 3 replica configurations depending on your availability requirements. Configurable daily backups with 6 retained copies by default, powered by K8up. Encryption at rest via cloud provider. Zero-downtime maintenance with multiple replicas and deletion protection available.

- **Open Source — No Lock-in**: Redis 7.2 and earlier is available under BSD; Redis 8.0 uses the RSALv2/SSPL dual license. Standard protocols mean your data and configuration are portable across providers. Move to another managed service or self-host at any time. Your data, your choice. No proprietary extensions or vendor tie-in.


## What VSHN delivers

- 24/7 operations and monitoring by VSHN
- Automated daily backups with off-site storage
- Continuous upgrades to latest supported Redis version (8.0, 7.2, 7.0)
- Security patches applied proactively
- Deployment on cloudscale.ch, Exoscale, Enterprise Private Cloud, or on-premises via Servala
- High availability with 3-replica configurations
- TLS-encrypted connections by default
- Deletion protection available

## Managed Redis pricing

- **Redis Single** — CHF 60/month — Best effort, 1 replica
- **Redis Replicated** — CHF 180/month — Best effort, 3 replicas
- **Redis HA** — CHF 540/month — 99.99% SLA, 3 replicas

Cloud provider computing resources charged separately. Business hours support included; 24/7 support plan optional.


## Managed Redis FAQ

### What is Redis?

Redis is an open-source, in-memory data structure store used as a database, cache, message broker, and streaming engine. It supports data structures including strings, lists, sets, sorted sets, hashes, streams, and HyperLogLog. Redis delivers sub-millisecond response times and handles millions of operations per second, making it a standard component in high-performance application architectures.


### Who operates managed Redis?

VSHN operates your Redis instances with 24/7 monitoring, infrastructure management, patching, upgrades, backups, and incident response. VSHN is an ISO 27001-certified Swiss company based in Zürich with over ten years of experience running open-source infrastructure for production workloads. Your team handles application-level configuration while VSHN manages the operational layer.


### What SLA is available for managed Redis?

Three plans are available. Redis Single at CHF 60 per month provides best-effort operations with a single replica, suitable for development and caching workloads. Redis Replicated at CHF 180 per month adds two additional replicas for redundancy. Redis HA at CHF 540 per month provides a 99.99% uptime SLA with three replicas and 24/7 monitoring and incident handling for production workloads. Business hours support is included; 24/7 on-call support plans are optional.


### Which cloud providers are supported?

Managed Redis is available on Swiss cloud providers including cloudscale.ch and Exoscale, both operating data centers exclusively in Switzerland. Through Servala, Redis is also available on Xelon, Switch, Levigo, APPUiO, Managed OpenShift, and Enterprise Private Cloud. Swiss providers are recommended for organizations with data residency requirements.


### How are backups handled?

Automated daily backups run at a configurable time with six retained copies by default. Both schedule and retention are configurable per instance. Backups are powered by K8up and encrypted at rest via the cloud provider. VSHN manages backup scheduling, retention, and restore procedures. Deletion protection is available as an additional safeguard against accidental data loss.


### Which Redis versions are supported?

VSHN supports Redis versions 8.0, 7.2, and 7.0. Upgrades to newer versions are applied continuously as they become available and are tested for compatibility. Security patches are applied proactively to all supported versions. You can specify your preferred version when ordering, and VSHN coordinates major version upgrades with your team to avoid breaking changes.


### What are common use cases for managed Redis?

Redis is used for application caching to reduce database load, session management for web applications, real-time analytics and leaderboards, message queuing and pub/sub messaging, rate limiting, and geospatial data processing. Any workload that benefits from fast, in-memory data access is a candidate for managed Redis. The service runs on Swiss infrastructure with automated operations by VSHN.


### How does managed Redis compare to self-hosted?

Self-hosting Redis requires Kubernetes expertise, backup automation, security patching, monitoring setup, and on-call coverage. Managed Redis provides all of this as a service with a fixed monthly fee starting at CHF 60. VSHN handles the infrastructure and operations while you focus on your application. For production workloads, the HA plan includes 99.99% SLA and 24/7 support, difficult to match with an in-house team.


### How do I get started?

The fastest way is to order managed Redis through Servala at servala.com/service/redis/ for self-service provisioning on your choice of cloud provider including cloudscale.ch and Exoscale. For deployments with specific requirements, contact us using the form below. VSHN can advise on replica configuration, backup policies, and cloud provider selection based on your workload characteristics.


### Can agencies use managed Redis for client applications?

Yes. Agencies and development firms use VSHN-managed Redis to provide caching and session storage for client applications. Each client gets a dedicated Redis instance on Swiss cloud with full isolation, automated backups, and 24/7 monitoring. VSHN handles operations so your team focuses on application performance tuning. Invoice billing and written service agreements make cost allocation to client projects straightforward.


## Contact us

Need managed Redis for your application? Order on Servala at servala.com/service/redis/, or contact us for a free initial consultation. Want to hear from a customer first? We can arrange a reference call.


Booking: #contact

---

## Partner with VSHN on Managed Redis | VSHN

# Partner with VSHN on Managed Redis

You bring the customer relationship and application expertise: application architecture, caching strategy, data modelling, performance tuning, integration. VSHN brings 24/7 managed operations, Swiss data residency, and a 99.99% SLA. Together you deliver a complete managed Redis solution without either side building capabilities you don't have.

## How we collaborate

**Lead Partner model.** For each project, one of us is the customer's single point of contact. Who leads depends on the project, agreed per engagement. The Lead Partner drives the project, handles invoicing, and owns first-level support.

**Joint delivery.** You handle consulting, integration, and project management. VSHN handles infrastructure operations, monitoring, backups, and SLA. Or the other way around, depending on the project. Roles are agreed per engagement, not locked into a rigid structure.

**Flexible billing.** Invoice the customer together or separately, agreed per project. Both models are supported: each party invoices their share directly, or one party invoices the full amount and redistributes.

**Protected relationships.** No undercutting. Your customer stays your customer. Existing relationships are respected on both sides, with contractual protections for both parties.

## Division of labour for Managed Redis

| Your role | VSHN's role |
|-----------|-------------|
| Application architecture | Redis instance operations |
| Caching strategy design | HA/Sentinel setup |
| Data modelling | Automated backups |
| Performance tuning | Monitoring and scaling |
| Integration and application delivery | 24/7 incident response |

## Partners delivering Managed Redis

Our partner network is growing. If you build applications on Redis and want to offer your clients managed Redis operations handled by VSHN, let's talk.

See all VSHN partners at [servala.com/partners](https://servala.com/partners/).

## Become a partner

Interested in delivering managed Redis together? Let's explore how we complement each other.

[Book a partnership discovery call](https://aarno.cal.vs.hn/15-redis?view=compact) or [start a partnership conversation](#contact).


---

## Redis Sovereignty — Swiss In-Memory Hosting | VSHN

# Redis Sovereignty: Why Your Cache Layer Is a Sovereignty Risk

Redis often holds session tokens, user preferences, cached PII, authentication state, and real-time event streams. This data transits and persists in memory and in backups, making your cache layer subject to the same jurisdictional risks as your primary database.

Major managed Redis services (Amazon ElastiCache, Azure Cache for Redis, Google Cloud Memorystore, Redis Cloud) run on US-owned infrastructure under US law. Your cached data is accessible under the [CLOUD Act](https://en.wikipedia.org/wiki/CLOUD_Act) without Swiss judicial process, regardless of which region you select.

Running Redis on Swiss infrastructure solves the data residency question, but sovereignty is more than where data is stored. The EU Cloud Sovereignty Framework defines eight dimensions that determine whether your provider is truly sovereign.

## Redis and the license question

Redis changed its license from BSD to a dual license (RSALv2 + SSPLv1) in March 2024, restricting how cloud providers can offer Redis as a managed service. With Redis 8 (May 2025), Redis added AGPLv3 as a third licensing option alongside RSALv2 and SSPLv1, making an OSI-approved open-source license available again.

## Managed Redis sovereignty compared

| Dimension | AWS ElastiCache | Azure Cache for Redis | GCP Memorystore | VSHN Managed Redis |
|-----------|----------------|----------------------|-----------------|-------------------|
| **Ownership** | Amazon (USA) | Microsoft (USA) | Google (USA) | VSHN AG (Switzerland) |
| **Governing law** | US law | US law | US law | Swiss law |
| **CLOUD Act** | Exposed | Exposed | Exposed | Not exposed |
| **Licence** | Proprietary service layer | Proprietary service layer | Proprietary service layer | Redis 8+ (RSALv2 / SSPLv1 / AGPLv3) |
| **Key custody** | AWS KMS | Microsoft-managed | Google-managed | Encrypted at rest via cloud provider; optional [Swiss HSM](https://cloud.securosys.com/cloudhsm) |
| **Operations team** | USA | USA | USA | Switzerland ([Swiss-only option](https://products.vshn.ch/support_plans.html#_option_switzerland_only_support)) |

## VSHN sovereignty self-assessment

We applied the EU's [Cloud Sovereignty Framework](https://commission.europa.eu/document/09579818-64a6-4dd5-9577-446ab6219113_en) (v1.2.1, October 2025) to our own services. This framework was used to score providers in the EU's [EUR 180M sovereign cloud tender](https://ec.europa.eu/commission/presscorner/detail/en/ip_26_833) in April 2026. Three pure-European providers achieved SEAL-3, while a consortium involving Google Cloud scored only SEAL-2.

*This is a self-assessment, not a formal SEAL certification. We publish it for transparency so customers can evaluate our sovereignty profile using the same structured criteria the EU uses.*

| # | Dimension | Weight | Assessment | Evidence |
|---|-----------|--------|-----------|----------|
| SOV-1 | Strategic | 15% | **Strong** | Swiss AG, no foreign parent, all shareholders Swiss citizens ([Commercial Register](https://zh.chregister.ch/cr-portal/auszug/auszug.xhtml?uid=CHE-275.566.226)) |
| SOV-2 | Legal | 10% | **Strong** | Swiss law ([GTC](https://products.vshn.ch/legal/gtc_en.html)), no CLOUD Act, [EU adequacy decision](https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en) |
| SOV-3 | Data & AI | 10% | **Strong** | Swiss DCs by default. [Managed Redis](https://www.managed-redis.ch) on cloudscale.ch, Exoscale, or customer infrastructure. Sovereign key management via [Managed OpenBao](https://www.openbao.ch) + [Swiss HSM](https://cloud.securosys.com/cloudhsm) |
| SOV-4 | Operational | 15% | **Strong** | Swiss 24/7 ops, [Swiss-only support option](https://products.vshn.ch/support_plans.html#_option_switzerland_only_support). All services on vanilla Kubernetes |
| SOV-5 | Supply Chain | 20% | **Strong** | Infrastructure-agnostic — [customer chooses provider](https://servala.com/providers/). Open-source software |
| SOV-6 | Technology | 15% | **Strong** | 100% open source. VSHN contributes to [K8up](https://github.com/k8up-io) (CNCF), [Crossplane providers](https://github.com/vshn), [Project Syn](https://github.com/projectsyn) |
| SOV-7 | Security | 10% | **Strong** | [ISO 27001](https://www.vshn.ch/wp-content/uploads/2025/12/ISO-27001-certificate-VSHN-2024.pdf), ISAE 3402 Type II, Swiss SOC. [FINMA-regulated customers](https://www.vshn.ch/en/solutions/solutions-for-banks-and-financial-service-providers/) |
| SOV-8 | Environmental | 5% | **Moderate** | DC operators: Green Datacenter AG (ISO 22301/27001/27701), [Exoscale sustainability](https://www.exoscale.com/sustainability/). [VSHN CSR policy](https://handbook.vshn.ch/corporate_social_responsibility_policy.html) |

**Overall: SEAL-3 equivalent**, the same level achieved by the winners of the EU's own sovereignty tender. No provider worldwide achieved SEAL-4: it requires fully EU/EEA-sourced hardware supply chains and open-source foundations, structural gaps shared by every cloud provider.

Try Swiss infrastructure: [Servala](https://www.servala.com) (managed services, free trial), [Exoscale]({{partner:exoscale.signup_url}}) (Swiss IaaS). Want help choosing? [Contact us](#contact).

## Get a sovereignty assessment for your caching layer

Running ElastiCache, Azure Cache, or Memorystore and concerned about jurisdictional risk? We assess your sovereignty profile against the EU framework and plan a migration to Swiss-hosted Redis. Pricing starts at CHF 60 per month with up to 99.99% SLA.